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PRICING & BILLING
DO YOU HAVE MINIMUM ORDER REQUIREMENTS?
 
The minimum order amount is $17.99. With our competitive semi-wholesale low prices, we are setup to sell products to team sports and academic organizations. Typically, this minimum is easily met as most purchases are for teams or groups.
Please be aware that we also have the following minimum quantity requirements on the following medals:
Custom Color Insert Medals - 30
Stock Logo Custom text Medals - 12
Custom Text QCM Series - 12
Custom Die Cast Medals - 200

DO YOU OFFER QUANTITY DISCOUNTS?
  We offer extremely competitive discounts when items are purchased in quantities. When viewing a product, look for the button "view quantity discounts." Click on this button to view the discounted pricing for quantity purchases. Quantity discounts are also posted underneath our product pictures. Quantity discounts are applied to each medal product ID independent of color and engraving options. In other words a quantity of 30 of the same medal in various ribbon colors and/or different color finishes (i.e - gold, silver or bronze) and/or engraving configurations, is still treated as 30 for quantity discount consideration.

WHAT TYPES OF PAYMENTS DO YOU ACCEPT?
 
You may pay at check-out by VISA, MasterCard, American Express or Discover, or you may mail your check or money order.

If you mail your check, please be aware that we will not process or ship your order until all funds have been cleared. Please make check out to "SCS Sign Company" and mail it to:
SCS Sign Company / justawardmedals.com
10489 Liberty Lane
Chisago City, MN 55013

For security purposes, we ask that you do NOT e-mail us your credit card number!

The credit card industry has taken fraud very seriously and suggests that card numbers are entered electronically over a safe and secure website . Accepting card data over the phone is frowned upon and although permitted, it is not considered ideal protocol or secure. Accepting card data over the phone exposes www.justawardmedals.com to additional liabilities and increases our responsibilities in the forms of security checks and requirements. For this reason, we may ask that once your phone order is placed, you will have to sign in to your account and enter your credit card information yourself.

We are not set up to receive electronic checks.

PREPAID GIFT CARDS
Prepaid gift cards must be registered if you wish to use it for online or telephone purchases. Online and telephone purchases often require that the "billing address" for your purchase match the address on file for your gift card. Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on your card.

IMPORTANT NOTE ABOUT CREDIT CARD TRANSACTIONS:
The common practice of
Authorization Hold occurs within the banking industry. This occurs when authorizing electronic transactions on debit/credit cards and holding the balance as unavailable or "pending" until the merchant clears the transaction ( makes a claim/finalizes the purchase), or the hold "falls off" (funds are not claimed). These Authorization holds can fall off or be released (allowing the balance to be available again) anywhere from 1-5 days after the transaction date depending on the bank's policy. This is not controlled by JustAwardMedals.com. Questions regarding this should be sent to your issuing bank.

DO I HAVE TO PAY SALES AND/OR USE TAX?
 
Orders shipped within the state of Minnesota will have sales tax added, in addition to any applicable city or other taxes. We also collect sales tax in MD, GA, MI, NJ, VA, FL and OH. Those exempt from Minnesota sales tax as well as MD, GA, MI, NJ, VA, FL and OH, need to e-mail or fax us your tax exempt certificate. If your state has sales tax or use tax, it is your responsibility to pay Sales Tax and/or Use Tax directly to your taxing authority if applicable.
Your purchase is not exempt from sales or use tax merely because it is made over the internet or by other remote means. Many states where product purchases are taxable require purchasers to: 1. file a sales and use tax return or complete the appropriate section(s) on your annual tax return reporting all purchases that are taxable in the state and for which no tax was collected by the retailer, and 2. pay tax on those purchases. Additional information on sales and use tax reporting requirements can be found on the Department of Revenue website for your state. Many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.

By providing your email address to us at the time of order placement, you are in agreement to receive any Use Tax notifications required of SCS Sign Company (www.justawardmedals.com), by the various state tax compliance departments.

SCS Sign Company (www,justawardmedals.com) is occasionally assessed sales tax on certain products by suppliers and manufacturers located within the purchaser’s state. These sales tax amounts on related product sales may be passed through to the purchaser on their sales invoice. The purchaser may still be liable for remitting use taxes on the total order amount. Please refer to the sales and use tax regulations within your state for instructions on assessing and remitting sales and use tax liabilities.


I HAVE A QUESTION ABOUT MY CHARGES.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance at contact@justawardmedals.com
I NEED A COPY OF MY INVOICE/RECEIPT.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
WHEN WILL MY CREDIT APPEAR ON MY ACCOUNT?
  Credits should show up on your statement within 1-7 days..

WHEN WILL MY CREDIT CARD BE CHARGED?
  Once you place your order, we will usually charge your card within 24 hours. We normally check stock status and your due date to ensure we can ship you your products on time. If your items are in stock, and we feel we can meet your deadline, THEN we will charge your card. This charge should show up on your statement within 1-7 days.