Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. If you do not agree to these terms and conditions, please do not use this site. By using this site, including browsing and perusing our contents, as well as submitting an order, you declare and we assume, that you agree to our terms and conditions and fully understand and have read the "Frequently Asked Questions" section of this website. Awards USA is a dba of Everwood, LLC. All references below to Awards USA and it's website justawardmedals.com include Everwood, LLC


Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Awards USA and its website
www.justawardmedals.com. The collective work includes works that are licensed to Awards USA. Copyright 2016, Awards USA ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Awards USA or purchasing our products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Awards USA or to purchase Awards USA's products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Awards USA. You further agree not to change or delete any proprietary notices from materials downloaded from the site.


Trademarks
All trademarks, if applicable, service marks and trade names of Awards USA and www.justawardmedals.com used in the site are trademarks or registered trademarks of Awards USA.


Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Awards USA disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Awards USA does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Awards USA does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.


Limitation of Liability
Awards USA and its website www.justawardmedals.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials/products on this site or the performance of the products, even if Awards USA has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Typographical Errors (and Right of Refusal)
In the event that an Awards USA product at www.justawardmedals.com is mistakenly listed at an incorrect price, or an item is offered in a manner that we or you interpret to be different from the actual end product or amount shipped, Awards USA reserves the right to refuse or cancel any orders placed for product or products. Awards USA reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Awards USA shall issue a credit to your credit card account in the amount of the incorrect price. We reserve the right to cancel any order submitted, and to do business with whomever we choose, based upon customer's demands and requests, perceived hostility, and/or aggressive nature.


Terms & Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Awards USA without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Notice
Awards USA along with its website www.justawardmedals.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Awards USA.


Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of Minnesota, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Awards USA products) shall be in the state or federal courts located in Minnesota. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Awards USA products) must be commenced within one (1) year after the claim or cause of action arises. Awards USA's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Awards USA may assign its rights and duties under this Agreement to any party at any time without notice to you.


Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including an Awards USA or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Although Awards USA will make every possible effort to keep www.justawardmedals free from possible security violations, viruses, spyware, malware, etc, we are not and cannot be held liable for damages resulting from infecting hardware, infecting software, or from viruses, spyware, or other types of infections that might occur as a result of browsing our website.


Participation Disclaimer
Awards USA does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications, reviews and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Awards USA is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Awards USA reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Awards USA in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Awards USA, its officers, members, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Shipping
We ship UPS Ground, UPS Next Day, UPS 2nd Day and UPS 3rd Day. Small order (under 12-16 medals can ship Priority Mail if offered at check-out)
We only ship inside the continental United States and to Canada. We do NOT ship to Peurto Rico or Guam. We only ship MEDALS & Neckbands to Canada (NOT trophies, plaques or other items). All packages to Canada will be shipped by USPS Priority International which is a 10-12 day delivery time. Canadian consumers are responsible for payment of all taxes, duties and fees.
In the USA UPS Ground Service can take from 1-7 business days depending on your shipping destination address, (please allow time for this).
"Shipping days" does not include the day a package leaves the factory.
UPS typically does not deliver on weekends or Holidays.
UPS will not deliver to a PO Box address.
UPS Ground Service is not a "guaranteed" service. Once a package is shipped, we are not responsible or liable for shipping losses, damages or delays. We will not be held liable or responsible for financial or legal damages/losses due to a carriers negligence or inability to deliver a package on time and/or without damage.
Next Day deliveries require a signature upon delivery.

Returns
If you desire to return merchandise, returns will be accepted provided merchandise is undamaged and can be resold. Full refunds minus a 15% restocking fee, less shipping charges, will be issued. Full refunds will not be given for returned medals that have custom engraved tags. In this instance tags need to be removed and medals cleaned, and the price of the backside tags will not be refunded - just the price of the medal less 15% minus shipping charges. Custom products such as color insert medals and custom cast medals are not returnable. In addition, Custom Text medals with stock logos and our custom text QCM series medals are also also not returnable.

If your items have been damaged in shipping, we will replace your products at no charge, however we need to be notified by e-mail or phone of this damage within 7 days of your receipt. Please understand, that Awards USA is NOT responsible for damages by the carrier.....the carrier is! We will make every effort to ship back your merchandise in a timely manner, however we are not responsible for the cost of expedited shipping (i.e. - 2nd Day or Next Day delivery). The merchandise will be shipped the same way as originally ordered. Faster delivery requests, in these circumstances, will be paid for by the customer.

Refunds will be issued to the credit card used for the original purchase.

We want you to be 100% satisfied, and if for any reason you are not happy with your products or services, we will attempt to resolve any issues to assure your complete satisfaction.

Use of Customer Art/Text/Design & Appropriate Use Guidelines

Material submitted for use to Awards USA for producing an order is accepted as being in full compliance with all laws in regards to copyright, trademark, patent, privacy rights, service marks, trade dress and the likes. You agree that by submitting such material for our use in producing your order that these laws will not be violated, and Awards USA disclaims all liability for compliance with these laws. You agree to hold Awards USA harmless for any damages, costs and/or expenses arising under these laws as a consequence of Awards USAs use of the aforementioned material.

In designing or creating any Awards USA product, customer will not use any content or design that in our sole judgment we believe to be controversial or offensive, would subject us to legal liability, or would damage our brand, reputation or business. We will not be held legally liable for use of your text, content or designs, and it is your responsibility to be sure your design/content and text follow the guidelines below. We reserve the right to not make your product and cancel your order.

Examples of what is prohibited include:

  • Any content, logo, art, text and/or design that may infringe copyright in any manner.
  • Any content, logo, art, text and/or design that may infringe any patents or trademarks
  • Content, art, design, logos and/or text that may advocate social, political, legal, moral or religious agenda in a way that may appear controversial to others.
  • content, art, text and/or designs that are deceptive, libelous, defamatory, threatening, hateful, vulgar, obscene or pornographic
  • content, art, text, and/or design that is profane, uses profanity, or references drug, nudity, violence or sexual connotations

Third-Party Links
In an attempt to provide increased value to our visitors, Awards USA and its website www.justawardmedals.com may link to sites operated by third parties. However, even if the third party is or is not affiliated with Awards USA, Awards USA has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Awards USA and www.justawardmedals.com These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Awards USA seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well. LINKS TO THIRD-PARTY SITES ARE A CONVENIENCE TO YOU. AWARDSUSA/JUSTAWARDMEDALS.COM DOES NOT CONTROL THIRD PARTY SITES OR LINKS TO THIRD PARTY SITES. AWARDSUSA/JUSTAWARDMEDALS.COM IS NOT RESPONSIBLE FOR THE CONTENT OF ANY LINKED SITES. LINKS TO THIRD-PARTY SITES ARE NOT ENDORSEMENTS BY AWARDSUSA/JUSTAWARDMEDALS.COM OF SUCH SITES.

SALES & USE TAX
Orders shipped within the state of Minnesota will have sales tax added, in addition to any applicable city or other taxes. If your state has sales tax or use tax, it is your responsibility to pay Sales Tax and/or Use Tax directly to your taxing authority if applicable. Those exempt from Minnesota sales tax need to e-mail or fax us your tax exempt certificate.
We do not collect sales or use taxes on sales made to residents or businesses to any other states other than Minnesota. For states imposing sales or use taxes, your purchase may be subject to use tax unless it is specifically exempt from taxation.This purchase is not exempt from sales or use tax merely because it is made over the internet or by other remote means. Many states where product purchases are taxable require purchasers to: 1. file a sales and use tax return or complete the appropriate section(s) on your annual tax return reporting all purchases that are taxable in the state and for which no tax was collected by the retailer, and 2. pay tax on those purchases. Additional information on sales and use tax reporting requirements can be found on the Department of Revenue website for your state. States differently, many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.

By providing your email address to us at the time of order placement, you are in agreement to receive any Use Tax notifications required of Everwood, LLC/dba Awards USA (www.justawardmedals.com), by the various state tax compliance departments.

Everwood, LLC/Awards USA (www,justawardmedals.com) is occasionally assessed sales tax on certain products by suppliers and manufacturers located within the purchaser’s state. These sales tax amounts on related product sales may be passed through to the purchaser on their sales invoice. The purchaser may still be liable for remitting use taxes on the total order amount. Please refer to the sales and use tax regulations within your state for instructions on assessing and remitting sales and use tax liabilities.

For more information on Use Tax filing requirements for your state, please reference the information provided below. Clicking on the state names will take you to the Department of Revenue page that is applicable for your state.

Everwood, LLC/dba Awards USA (www.justawardmedals.com) is not required to, and does not, collect Colorado sales or use tax. Under Colorado law, purchases are not tax-exempt merely because they were made over the internet or because a seller is not required to collect Colorado tax. Colorado law requires Colorado purchasers to review untaxed purchases and, if any tax is owed, file a Colorado use tax return and pay any tax due.

Everwood, LLC/dba Awards USA (www.justawardmedals.com) is not required to and does not collect Kentucky sales or use tax. Your purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue.

Everwood, LLC/dba Awards USA (www.justawardmedals.com) is not required to and does not collect Louisiana sales or use tax. Individuals in Louisiana are responsible for paying use tax on an out-of-state purchase when the item purchased is subject to the Louisiana sales tax and the retailer making the sale does not collect sales tax on the sale.

Everwood, LLC/dba Awards USA (www.justawardmedals.com) is not required to and does not collect Oklahoma sales or use tax. Individuals in Oklahoma are responsible for paying use tax on an out-of-state purchase when the item purchased is subject to the Oklahoma sales tax and the retailer making the sale does not collect sales tax on the sale.

Pennsylvania sales or use tax may be due in connection with the purchase and delivery of tangible personal property to Pennsylvania individuals and businesses.The purchaser is required to file a use tax return if tax is due in connection with the purchase and delivery in the Commonwealth.This notice is required pursuant to the provisions of the Tax Reform Code of 1971. 72 P.S. § 7213.2.

Please be advised that pursuant to Rhode Island General Laws §§ 44-18-18 and 44-18-20, sales or use tax is due on taxable purchases made from Everwood, LLC/dba Awards USA (www.justawardmedals.com). If tax was not paid at the time of purchase, the State of Rhode Island requires all customers who use, store, or otherwise consume taxable goods and services in Rhode Island to file a signed use tax return, Form T-205. This form is available on the Rhode Island Division of Taxation’s website (www.tax.ri.gov).

The purchase of tangible goods for use in South Carolina, on which no South Carolina sales and use tax has been paid, are subject to the use tax. Examples include: catalog purchases, goods bought online over the internet, or furniture purchased out of state and delivered to South Carolina on which no (or insufficient) South Carolina tax was paid.

See important South Dakota sales and use tax information regarding the tax you may owe directly to the State of South Dakota.

Vermont sales and use tax was not collected on your purchase. Sales tax is due on the purchase and it is not exempt from Vermont sales and use tax. Vermont requires the purchaser to pay the use tax due on his or her tax return. Click above for information on the tax you may owe Vermont

Under Washington law, purchases are not tax-exempt merely because a seller is not required to collect Washington’s tax. Washington law requires Washington purchasers to review untaxed purchases and, if any tax is owed, file a Washi