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PRICING & BILLING
Do you have a minimum order requirement?
 
The minimum order amount is $5.00. With our competitive price structure, orders under this amount do not allow us a reasonable profit. Typically, this amount is easily met as most purchases are for teams or groups.
Please be aware that we also have the following minimum quantity requirements on the following medals:
Custom Color Insert Medals - 30
Stock Logo Custom text Medals - 12
Custom Text QCM Series - 12
Custom Die Cast Medals - 200
Tell me about your quantity discounts.
  We offer extremely competitive discounts when items are purchased in quantities. When viewing a product, look for the button "view quantity discounts." Click on this button to view the discounted pricing for quantity purchases. Quantity discounts are also posted underneath our product pictures. Qauntity discounts are applied to each medal product ID independent of color and engraving options. In other words a quantity of 30 of the same medal in various ribbon colors and/or different color finishes (i.e - gold, silver or bronze) and/or engraving configurations, is still treated as 30 for quantity discount consideration.

What types of payments do you accept?
 
You may pay at check-out by VISA, MasterCard, American Express or Discover, or you may mail your check or money order. We also accept PayPal.

If you mail your check, please be aware that we will not process or ship your order until all funds have been cleared. Please mail check or money orders to:
Everwood Industries, Inc.
10489 Liberty Lane
Chisago City, MN 55013

For security purposes, we ask that you do NOT e-mail us your credit card number!

The credit card industry has taken fraud very seriously and suggests that card numbers are entered electronically over a safe and secure website . Accepting card data over the phone is frowned upon and although permitted, it is not considered ideal protocol or secure. Accepting card data over the phone exposes www.justawardmedals.com to additional liabilities and increases our responsibilities in the forms of security checks and requirements. For this reason, we may ask that once your phone order is placed, you will have to sign in to your account and enter your credit card information yourself.

We are not set up to receive electronic checks.

PREPAID GIFT CARDS
Prepaid gift cards must be registered if you wish to use it for online or telephone purchases. Online and telephone purchases often require that the "billing address" for your purchase match the address on file for your gift card. Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on your card.

IMPORTANT NOTE ABOUT CREDIT CARD TRANSACTIONS:
The common practice of Authorization Hold occurs within the banking industry. This occurs when authorizing electronic transactions on debit/credit cards and holding the balance as unavailable or "pending" until the merchant clears the transaction ( makes a claim/finalizes the purchase), or the hold "falls off" (funds are not claimed). These Authorization holds can fall off or be released (allowing the balance to be available again) anywhere from 1-5 days after the transaction date depending on the bank's policy. This is not controlled by Everwood Industries, Inc.. Questions regarding this should be sent to your issuing bank.
Do I have to pay sales and/or use tax?
 
Orders shipped within the state of Minnesota will have sales tax added, in addition to any applicable city or other taxes. If your state has sales tax or use tax, it is your responsibility to pay Sales Tax and/or Use Tax directly to your taxing authority if applicable. Those exempt from Minnesota sales tax need to e-mail or fax us your tax exempt certificate.
We do not collect sales or use taxes on sales made to residents or businesses to any other states other than MN, GA, IL, MI, NJ, NC, OK, PA, WA and WI. For states imposing sales or use taxes, your purchase may be subject to use tax unless it is specifically exempt from taxation.This purchase is not exempt from sales or use tax merely because it is made over the internet or by other remote means. Many states where product purchases are taxable require purchasers to: 1. file a sales and use tax return or complete the appropriate section(s) on your annual tax return reporting all purchases that are taxable in the state and for which no tax was collected by the retailer, and 2. pay tax on those purchases. Additional information on sales and use tax reporting requirements can be found on the Department of Revenue website for your state. States differently, many states require purchasers to file a sales/use tax return at the end of the year reporting all of the taxable purchases that were not taxed and to pay tax on those purchases. Details of how to file these returns may be found at the websites of your respective taxing authorities.

By providing your email address to us at the time of order placement, you are in agreement to receive any Use Tax notifications required of Everwood Industries, Inc. (www.justawardmedals.com), by the various state tax compliance departments.

Everwood Industries, Inc. (www,justawardmedals.com) is occasionally assessed sales tax on certain products by suppliers and manufacturers located within the purchaser’s state. These sales tax amounts on related product sales may be passed through to the purchaser on their sales invoice. The purchaser may still be liable for remitting use taxes on the total order amount. Please refer to the sales and use tax regulations within your state for instructions on assessing and remitting sales and use tax liabilities.

For more information on Use Tax filing requirements for your state, please reference the information provided below. Clicking on the state names will take you to the Department of Revenue page that is applicable for your state.

Everwood Industries, Inc. (www.justawardmedals.com) is not required to, and does not, collect Colorado sales or use tax. Under Colorado law, purchases are not tax-exempt merely because they were made over the internet or because a seller is not required to collect Colorado tax. Colorado law requires Colorado purchasers to review untaxed purchases and, if any tax is owed, file a Colorado use tax return and pay any tax due.

Everwood Industries, Inc. (www.justawardmedals.com) is not required to and does not collect Kentucky sales or use tax. Your purchase may be subject to Kentucky use tax unless the purchase is exempt from taxation in Kentucky. The Commonwealth of Kentucky requires Kentucky purchasers to report all purchases of tangible personal property that are not taxed by the retailer and pay use tax on those purchases unless exempt under Kentucky law. The tax may be reported and paid on the Kentucky individual income tax return or by filing a consumer use tax return with the Kentucky Department of Revenue.

Everwood Industries, Inc. (www.justawardmedals.com) is not required to and does not collect Louisiana sales or use tax. Individuals in Louisiana are responsible for paying use tax on an out-of-state purchase when the item purchased is subject to the Louisiana sales tax and the retailer making the sale does not collect sales tax on the sale.

Everwood Industries, Inc. (www.justawardmedals.com) will collect OK sales and use tax beginning 1-1-19. Individuals in Oklahoma are responsible for paying use tax on an out-of-state purchase when the item purchased is subject to the Oklahoma sales tax and the retailer making the sale does not collect sales tax on the sale.

Pennsylvania sales or use tax may be due in connection with the purchase and delivery of tangible personal property to Pennsylvania individuals and businesses.The purchaser is required to file a use tax return if tax is due in connection with the purchase and delivery in the Commonwealth.This notice is required pursuant to the provisions of the Tax Reform Code of 1971. 72 P.S. § 7213.2.

Please be advised that pursuant to Rhode Island General Laws §§ 44-18-18 and 44-18-20, sales or use tax is due on taxable purchases made from Everwood Industries, Inc. (www.justawardmedals.com). If tax was not paid at the time of purchase, the State of Rhode Island requires all customers who use, store, or otherwise consume taxable goods and services in Rhode Island to file a signed use tax return, Form T-205. This form is available on the Rhode Island Division of Taxation’s website (www.tax.ri.gov).

The purchase of tangible goods for use in South Carolina, on which no South Carolina sales and use tax has been paid, are subject to the use tax. Examples include: catalog purchases, goods bought online over the internet, or furniture purchased out of state and delivered to South Carolina on which no (or insufficient) South Carolina tax was paid.

See important South Dakota sales and use tax information regarding the tax you may owe directly to the State of South Dakota.

Vermont sales and use tax was not collected on your purchase. Sales tax is due on the purchase and it is not exempt from Vermont sales and use tax. Vermont requires the purchaser to pay the use tax due on his or her tax return. Click above for information on the tax you may owe Vermont

Under Washington law, purchases are not tax-exempt merely because a seller is not required to collect Washington’s tax. Washington law requires Washington purchasers to review untaxed purchases and, if any tax is owed, file a Washington use tax return and pay any tax due. Visit dor.wa.gov/consumerusetax for more information.
I have a question about my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance at contact@justawardmedals.com
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).

Credit Card
Authorization holds/refunds on captured cancelled or returned orders can fall off an account anywhere from 1-5 days after the transaction date depending on the bank's policy. We are not privy to any of your bank information, as this is held in confidence. Any issues regarding holds or releases on funds are between the cardholder and the issuing bank, and therefore we cannot assist other than confirm that requests for releases/holds/refunds etc., have been made by our merchant processor.
When will my credit card be charged?
  Your credit card will usually be charged within 24 hours after you have placed your order.